Privacy Policy

Your privacy matters to us. This Privacy Policy explains how Small Bites Las Vegas (“Company,” “we,” “us,” or “our”) collects, uses, shares, and protects your personal information when you visit smallbiteslv.com, place an order, or communicate with us — including via SMS text messaging. Please read this policy carefully before using our services.

1. Information We Collect

We collect information you provide directly to us and information collected automatically when you use our website.

Information you provide:

• Name and contact details (email address, phone number, mailing address)
• Order information (items, quantities, dietary notes, event details)
• Payment information (processed securely by third-party payment providers — we do not store full card numbers)
• Communications you send us (emails, SMS replies, support inquiries)

Information collected automatically:

• Browser type, IP address, and device information
• Pages visited, links clicked, and time spent on our website
• Referral URLs and general geographic location (city/region level)

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your food orders
• Send order confirmations, updates, and delivery notifications
• Respond to customer service inquiries and support requests
• Send transactional SMS messages related to your order (see Section 5)
• Send marketing emails or SMS messages only if you have opted in
• Improve our website, menu offerings, and overall customer experience
• Comply with legal obligations and enforce our Terms of Service

3. Sharing of Your Information

We may share your information only in the following limited circumstances:

• Service providers: Third-party vendors who help us operate our business (e.g., payment processors, SMS platform providers, website hosting). These parties are contractually obligated to protect your data and may only use it to perform services on our behalf.
• Legal requirements: When required by law, subpoena, or to protect the rights, property, or safety of Small Bites Las Vegas, our customers, or others.
• Business transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction.

4. Cookies & Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience. These may include:

• Essential cookies – Required for the website to function properly
• Analytics cookies – Help us understand how visitors use our site (e.g., Google Analytics)
• Marketing cookies – Used to deliver relevant advertisements (if applicable)

You may disable cookies through your browser settings; however, some features of our website may not function correctly if you do so.

5. SMS Text Messaging

When you opt out (reply STOP), we will honor your request promptly. Your number will not be used for any further SMS communications except a single opt-out confirmation message.

No mobile opt-in data will be shared with third parties for marketing purposes. Phone numbers collected for SMS messaging are used solely by Small Bites Las Vegas for the purposes described above.

For help regarding our SMS program, contact us at office@smallbiteslv.com or call 725-705-7577.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. When data is no longer needed, we securely delete or anonymize it.

7. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no transmission over the internet or electronic storage is 100% secure. We encourage you to use strong passwords and to contact us immediately if you suspect any unauthorized use of your account.

8. Children’s Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately so we can delete it.

9. Your Rights & Choices

You have the right to:

• Access the personal information we hold about you
• Correct inaccurate or incomplete information
• Delete your personal information (subject to legal retention requirements)
• Opt out of marketing emails by clicking “Unsubscribe” in any email
• Opt out of SMS by replying STOP to any text message

To exercise any of these rights, contact us at office@smallbiteslv.com.

10. Third-Party Links

Our website may contain links to third-party websites (e.g., social media, payment processors). We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies independently.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date at the top of this page. We encourage you to review this policy periodically. Continued use of our services after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us: